Privacy Policy

1. Information We Collect

We collect information you provide directly when you create an account, use our services, or contact us. This includes your name, email address, company name, and any content you create within the platform. We also collect usage data automatically, including log data, device information, and analytics.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, to communicate with you about your account and our products, to ensure security and prevent fraud, and to comply with legal obligations. We do not sell your personal data to third parties.

3. Data Storage and Security

Your data is encrypted at rest using AES-256 and in transit using TLS 1.3. We store data in SOC 2 compliant data centers with geographic options available for enterprise customers.

4. Data Sharing

We do not sell or rent your personal information. We may share data with trusted service providers who help us operate our platform, and we require them to maintain equivalent security standards.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can export your data at any time. For GDPR-covered individuals, you have additional rights including data portability and the right to object. Contact privacy@raspond.com for any requests.

6. Cookies

We use essential cookies for platform functionality and optional analytics cookies. See our Cookie Policy for details.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.

8. Contact Us

For privacy-related inquiries, contact us at privacy@raspond.com.